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Why hasn’t my balance updated?
Why hasn’t my balance updated?
JLee avatar
Written by JLee
Updated over a week ago

If your Sequence Wallet balance hasn’t updated a few minutes after your transaction, try refreshing your browser. If doing so didn’t help, sign out of your Sequence Wallet and re-login.

If your transaction was bridging assets between Ethereum and Polygon networks, it can take up to 10 minutes to bridge from Ethereum to Polygon, and up to 3 hours to bridge from Polygon to Ethereum.

If you have followed the steps above, but your balance is still not updated, we suggest you perform some basic troubleshooting.

If after troubleshooting it yourself, you're still not able to see your funds, please let us know so we can investigate further.

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