• Getting 'insufficient fees' error when sending USDC on Arbitrum

  If you're encountering an "insufficient fees" error when trying to send USDC on the Arbitrum network, it likely means that you have enough USDC in your wallet to cover the transaction amount but not enough Ethereum (ETH) to cover the gas fees required for the transaction to be processed on the Ethereum blockchain. When you're using decentralized finance (DeFi) platforms or layer 2 solutions like Arbitrum, you typically need to pay gas fees in ETH to interact with the Ethereum blockchain. Even tSome readers

• How do I make my first Skyweaver purchase?

  To make your first purchase, go to the Skyweaver Market. In the Skyweaver Market, you can select the items you would like to acquire by clicking “Add to Order”. Click on the blue icon on the bottom right of your screen that says “Review Order”. If everything looks right to you, click “Confirm Buy”. Your Sequence wallet will then pop up and you can hit “Confirm” to complete your order. We have a full walkthrough video on making your first purchase that can be found here: https://youtu.be/FKDhiNSome readers

• What is the difference between USDC and USDC.e?

  You may have heard about the whole USDC/USDC.e shift that occurred in October 2023 and may be asking yourself - what is the difference and how does it impact me as a Skyweaver player? What is now called "USDC" is a new token created by Circle. What used to be called "USDC", is now called "USDC.e". There's really no difference between the two other than who manages the liquidity of the token on Polygon. The USDC.e liquidity on Polygon is managed by the Polygon foundation, and the USDC liSome readers

• How do I send my items from another blockchain network to my Sequence Wallet on Polygon?

  This question is directed at the wider community who already owns USDC.e on another network or exchange. There are several decentralized services that exist to facilitate cross network bridging outside of Ethereum mainnet (ex. Binance chain). Please do your own research when interacting with such platforms. If you have any questions, feel free to start a conversation with our Customer Support Team! ​Some readers

• After I exchange USDC to fiat, how do I put it in my bank account? How do I withdraw it?

  You will need to use a third-party exchange to withdraw as a fiat currency. This will be entirely dependent on the exchange that you use to facilitate these transactions. Please check with the supported exchanges in your country.Some readers

• Can the cards that I unlock during matches be traded or sold on the Market?

  Base cards can be unlocked during regular matches. Base cards are not tradable, so you cannot trade or sell them on the Market. On the other hand, Silver cards can be won via Ranked Rewards (i.e. ranking highly on the leaderboard) and Conquest. Gold cards can also be won via Conquest. You can trade and sell both Silver and Gold cards on the Market.Some readers

• Can I cancel a transaction if it’s still pending?

  No. A pending transaction on the Skyweaver Market is a transaction that has already been committed to the Matic Network (an Ethereum sidechain) but is awaiting confirmation from other participants in the network. As a result, it is not possible to retract the transaction.Few readers

• What can I do with the cards that I buy on the Skyweaver Market?

  You can play with them, build decks with them, mint Legacy Hero Skins (gold cards), burn them for Conquest tickets (Silver cards), sell, trade, give away, or dispose of them. They are truly yours to do whatever you wish with them!Few readers

• I don’t have a web3 wallet, can I still play Skyweaver?

  Yes! You can now start playing Skyweaver without signing in. Clicking "New Account" on the main screen will create an account that only exists on your device and can't be shared across multiple devices. (https://downloads.intercomcdn.com/i/o/955806326/21a173b162eea9e4cd211e6e/Screenshot+2023-10-13+at+9.10.05%E2%80%AFAM.png?expires=1736259300&signature=e952f15317e60b415e6be1e984ad4eFew readers

• Can I gift, sell, trade, or loan my tradeable items to other players, and vise versa?

  Yes, for tradeable items such as Stickers, Hero Skins, Card backs, as well as Silver and Gold cards, you can do all those things. Please note: we have not built a system for renting or loaning cards; but due to the open nature of blockchain, someone could build this system in the future.Few readers

• What is Ethereum, and what is Ether (ETH)?

  Ethereum is a decentralized open source blockchain. I.e. a platform for decentralized applications. Ether (ETH) is the cryptocurrency used on the Ethereum network. Learn more here.Few readers

• Are there fees when I buy USDC?

  Yes. Third-party payment providers (Wyre, Moonpay and Ramp) charge a transaction fee for facilitating the exchange of fiat currency (e.g. USD, CAD, EUR, etc.) to USDC. For more details, please check their websites. If you have further questions, please feel free to start a conversation with any of our Customer Support Specialists.Few readers

• What items can I buy on the Market?

  Currently, you can buy Silver and Gold cards from other players from the Skyweaver Market; as well as entire decks, Stickers, and Card Backs.Few readers

• Why would I want USDC?

  You can use USDC (US Dollar Coin) to buy tradable game items like Silver and Gold cards or to participate in the Conquest game mode. USDC is a stablecoin that is pegged to the US Dollar. This means the value of 1 USDC equals one real US Dollar. USDC is generally regarded as a safer stablecoin because it is regulated by the government’s Financial Crimes Enforcement Network (FinCEN), which combats money laundering. It is also audited by one of the top 10 accounting firms in the world, Grant ThornFew readers

• Are there any other fees when I sell or buy a card on the Skyweaver Market?

  Yes. There is a liquidity provider fee paid to the parties that supply the Skyweaver Market with cards and USDC. This means that when you buy a card, you will pay an additional fee to the liquidity providers that equals 3% of the purchase price. When you sell a card, 3% of the sale price will be deducted and paid to the liquidity providers.Few readers

• I can’t access my social account. How do I access my Sequence wallet?

  Please contact your social account provider to assist you regaining access to your social account. The Sequence wallet has no other access to this due to security reasons.Few readers

• When I trade in the Market, am I actually trading my cards for other cards?

  No, you trade your cards for USDC on the Market, and with the USDC you receive from your cards, you can then purchase other cards.Few readers

• How come it takes a long time for my transaction to go through?

  Usually it will take a few seconds to a minute. Sometimes it takes longer when the network is being used a lot / overload, or there is a delay on our service. If you are experiencing any issues with transactions, please file a support ticket on https://support.skyweaver.netFew readers

• What determines the price of cards?

  The price of cards are determined by an automated liquidity protocol set by the Skyweaver Market, powered by Sequence Marketplace. Here you can find out everything there is to know about how Market prices are calculated: https://www.skyweaver.net/news/market-overview. UPDATE: As of April 2024, Horizon no longer provides initial liquidity for gold cards. At the very beginning, Horizon will provide a small amount of liquidity to the MaFew readers

• How can I buy cards in Skyweaver?

  You can buy Silver and Gold cards from other players using USDC or a credit/debit card via the Skyweaver Market section in the game.Few readers

• How can I purchase USDC?

  You will be able to add USDC to your Sequence wallet within the wallet itself, using one of our crypto on-ramps or third party payment providers. You can also obtain USDC by selling Silver/Gold cards, Card Backs and Stickers that you've earned right inside Skyweaver's in-game Market. ​Few readers

• Can I gift cards that I buy to other players?

  Yes, you can gift cards that you buy to other players. The cards are your property and you can do with them what you please.Few readers

• Do you support Metamask? What other 3rd party wallets does Skyweaver support?

  At this time, Skyweaver only supports Sequence; but we may add support for other wallets in the future.Few readers

• Can I convert USDC into USD (or another fiat currency) within Skyweaver?

  You cannot exchange USDC back to USD or any other fiat currency in your Sequence Wallet. You will have to use a third-party exchange to do this. For example, if you’re in the US, you can use Coinbase, Kraken or Binance; otherwise, look for exchanges supported in your country.Few readers

• What is Polygon (formerly Matic)?

  Polygon (formerly Matic) is a sidechain (i.e. a secondary blockchain) connected to the Ethereum network, which enables greater scalability and faster transactions than the Ethereum network can currently process on its own. Any item that you own on Polygon can be ported to Ethereum, and vice versa.Few readers

• Am I buying cards from other players or from Horizon in the Skyweaver Market?

  Neither! ​ You are not buying cards directly from Horizon, nor from other players individually. You are buying cards from the Skyweaver Market (powered by Sequence Market) that uses an automated liquidity protocol to determine the price of cards. You can learn more about the technical specifications of Sequence Market here: https://docs.sequence.xyz/solutions/marketplaces/overviewFew readers

• I sent my cards to the wrong user, can I get my cards back?

  Unfortunately, no. The Ethereum blockchain does not permit transactions to be undone, not even if we wanted to reverse the transaction. Since players have full ownership of items in their possession, it’s impossible for us to take the cards from the recipient and give them back to you. However, if you know the player you mistakenly sent the items to, you could kindly ask them to return the cards.Few readers

• Are my transactions secure when I buy, sell or trade a card in Skyweaver?

  Your security is incredibly important to us. Sequence is a non-custodial wallet, which means that we cannot access any of its contents, nor can anyone else. Only you, the wallet owner, have access to the contents. The only risk of being hacked exists with someone hacking your email or social account and using it to log into your Sequence Wallet, so be sure to keep access to the email or social account associated with your Skyweaver account secure. In fact, we've conducted multiple independFew readers

• Which cards can I trade and sell in Skyweaver?

  On the Skyweaver Market, please use USDC to buy (or sell) the following: Silver cards Gold cards Card Backs Stickers You can also buy entire decks through the Skyweaver Market. Minting of Hero Skins are unavailable for now. You can buy the Skypass using USDC, or using a credit card; However, you cannot buy, sell or trade individual base cards and tickets, and titles, which you earn through the Skypass.Few readers

• What kind of in-game currencies exist in Skyweaver?

  The primary currency used in Skyweaver is USDC. This is our in-game currency, similar to other gaming platforms like Steam Credits or Epic VBucks. However, the USDC is the next generation of in-game currencies—because they’re actually a cryptocurrency securely stored in your personal crypto wallet: your Sequence Wallet. USDC is a stablecoin cryptocurrency, which means it is pegged to the US Dollar, and thus equal to approximately $1 USD.Few readers

• Why does Horizon nerf or buff cards in Skyweaver?

  We modify cards based on players’ feedback and data to ensure our game is balanced; This means a card could be nerfed (i.e. its mechanical abilities could be reduced) or buffed (i.e. its mechanical abilities could be enhanced). A nerf or buff could impact the demand and price of a card on the Market. Occasionally, we may also make changes to card art in order to keep them updated and in line with the same theme and style.Few readers

• If I don’t have a credit card, how do I purchase Skyweaver cards?

  If you don’t have a credit card, you can also use your debit card to make transactions! However, please note that it will be entirely dependent on what the payment providers accept, and also depend on your bank's policies. Please see the support centers from our payment providers: Payment Options? Ramp Support Center Payment Options? Wyre Support Center (https://docs.sendwyre.com/docs/wyre-checkout-1paymentFew readers

• Does Horizon Blockchain Games take any fees from the purchase?

  Horizon Blockchain Games has a fee of 5.75% on all transactions on the Skyweaver Market.Few readers

• Can Horizon manipulate the Market or economy by minting cards and changing the supply or demand of a certain card?

  Having a robust, secure and healthy Skyweaver economy is one of our core objectives. We’ve already locked down some of the key Market parameters that we have the most confidence in. On the other hand, as we test our economy during Soft Launch and Open Beta, we need to maintain control over certain Market parameters to ensure that we’re able to achieve the healthy economy we’re striving for. This means that we will be able to adjust the logic behind the minting of Skyweaver items. We intend to fFew readers

• Can I earn USDC by playing Skyweaver?

  Yes. You can earn USDC through chest rewards by playing Conquest mode. You can also 'earn' USDC by way of earning Silver and Gold cards that become your property by playing and ranking high enough in the weekly leaderboards. After earning Silver and Gold cards, they become your property and you can do with them as you wish. You can keep them, trade them, or gift them to friends. You can also sell them in the Marketplace.Few readers

• Are there additional fees for simply exchanging USDC to USD (or the currency in my country)?

  Any additional fees when exchanging your USDC back to fiat or any currency of your choice is entirely dependent on the exchange that you use.Few readers

• I am under 18. Can I still purchase Skyweaver cards and trade them?

  In order to participate in Skyweaver, you must be the age of majority in your jurisdiction. If you are not at legal age of majority, but are at least thirteen (13) years of age, your legal guardian must review our Terms of Service and explain them to you before you continue to use our services. Please see our Terms of Service for more information.Few readers

• I can’t access my email account. How do I access my Sequence wallet?

  Please contact your email account provider to assist you in regaining access to your email account. The Sequence wallet has no other access to this for security reasons.Few readers

• Can my Silver and Gold cards change in USDC price?

  Yes. The USDC prices of Silver and Gold cards on the Skyweaver Market fluctuate based on the supply and demand of cards in the liquidity pool.Few readers

• How long should I have to wait for a transaction to take place?

  Transactions usually take a few minutes to complete. Since gas costs will be covered by Horizon Blockchain Games, you should not experience major issues during the process. If you run into any issues with processing transactions and you have waited a couple hours to allow for network instabilities, please let us know via https://support.skyweaver.netFew readers

• What happened to the progress I gained during Private Beta?

  Your progression during Private Beta was reset at the start of Soft Launch. The economy was also reset at the start of Soft Launch; this means Silver cards and USDC balances was reset to 0 on Day 1 of Soft Launch.Few readers

• Can I buy cards from other players in Skyweaver?

  Yes, you can buy cards from other players in Skyweaver. Our in-game market is powered by Sequence Market. It that allows players to seamlessly buy from and sell cards to each other.Few readers

• Can I purchase Skyweaver items on the Market using mobile?

  Yes! However, you can only do so through a browser. The Skyweaver Market is not accessible on the Skyweaver app for the time being. You can purchase cards, decks, skins, stickers and more on your mobile device by following the steps below: Go to https://play.skyweaver.net on your preferred browser (Chrome, Safari etc.) and add Skyweaver to your home screen to access the Market on your device. (https://storage.crisp.chat/users/helpdesk/website/6d66c46d3b48ac00Few readers

• Can other people see what cards I own?

  Due to the transparent nature of the blockchain, it is possible to look up a wallet address to view its contents using an indexer like https://explorer.matic.network/. As a result, if someone knows your wallet address, they can view what’s inside it (but they won’t have access to the contents).Few readers

• What methods of payment will Skyweaver accept to buy cards in the Market?

  Depending on your region, debit cards or credit cards can be used for purchases in the Skyweaver market. Depending on your region, you can also deposit cryptocurrency such as USDC into your Sequence Wallet for use. Other cryptocurrencies may be swapped to USDC and can then be used for purchases in the Skyweaver Market or Sequence Marketplace.Few readers

• Are there any RNG mechanics (aka Randomization) in the economy or Skyweaver Market?

  There are no RNG mechanics when purchasing items from players on the Skyweaver Market. When you earn Silver and Gold cards from the leaderboard, Conquest, or Skypass, your rewards will be randomized.Few readers

• Can my account get hacked?

  Your account can be hacked if someone hacks your email address or social media account and uses it to sign into your Skyweaver account. As long as you keep your email or social media account safe, your account will not get hacked in this manner. In the future, we’ll add further security checks that would require a hacker to gain access to both your email/social media account and Horizon’s servers at the same time.Few readers

• Are my transactions public?

  Yes. While we do not broadcast transactions on the Skyweaver Market to other players, you can find any transaction by index searching websites like https://explorer.matic.network. Every transaction that happens on Matic or Ethereum is public due to the inherent transparent nature of the blockchain.Few readers

• Will you ever rotate sets or cards out of play?

  No. We will never rotate sets or cards out of play. Skyweaver cards are eternal. This is one of our core game features.Few readers

• Do I need to own Ether (aka ETH) in order to buy cards?

  No. You do not need to own ETH (Ethereum’s currency) to buy cards in Skyweaver.Few readers

• Are there transaction fees when I sell or buy a card on the Skyweaver Market?

  There are transaction fees, but you will not have to pay them during Soft Launch. Every time a transaction occurs on the Matic Network or the Ethereum network (the underlying technologies that Skyweaver uses), a transaction fee, called a “gas fee”, is paid to help power the Matic Network. Horizon currently pays for these gas fees. In the future, you may be responsible for paying transactions fees, but we’ll let you know if and when that happens.Few readers

• Will there be microtransactions in Skyweaver?

  Yes, we expect that you will be able to buy individual Silver and Gold cards from other players via the Skyweaver Market to complete your card collections and build custom decks. Skyweaver is a free-to-play game built on the Ethereum blockchain; and although all the Base cards in the game can be unlocked through free play, Skyweaver gives you the ability to purchase Silver cards and Gold cards on the Skyweaver Market in-game.Few readers

• Can I purchase Skyweaver items on third party markets like OpenSea?

  Yes! If any users listing their Skyweaver items for sale on third party markets, you are free to purchase them from there and use your Sequence wallet to store them.Few readers

• Can I trade one of my cards for another card with a player (i.e. barter)?

  We recommend selling and buying cards through the Skyweaver Market to ensure fair and secure trade. However, if you’d like to barter cards with a friend, it is technically possible. Transfers are irreversible, so make sure you only trade with individuals you trust.Few readers

• What does it mean when a transaction is “Pending”?

  Transactions on the Skyweaver Market occur on the Matic Network (an Ethereum sidechain) and are subject to the chain’s current processing times, which typically take between two and five seconds.Few readers

• Why am I unable to access the Skyweaver Market?

  If you are using iOS devices, you will not have access to the Skyweaver Market due to Apple’s App Store policies. You can instead go to your Safari browser, and enter "https://play.skyweaver.net". Tap on the "Add to home screen to trade on Market" button and this will create an icon on your Homescreen. This will allow you to access the Market, make purchases, buy Conquest tickets, and play via the Homescreen icon. (https://storage.crisp.chat/users/helpdesk/webFew readers

• Can I sell or buy cards and other Skyweaver items on a third-party website?

  Yes, you can technically sell or purchase tradeable Skyweaver items on other platforms. Because these items you buy are blockchain items, you truly own them and can do with them what you please. To note: we cannot vouch for every third party website out there, so please do your own research to determine whether a third-party website is legitimate and trustworthy.Few readers

• Can I buy all the cards in Skyweaver without ever playing a game?

  Yes. You can buy all the cards and other items that are currently available in the Skyweaver Market without ever playing a game.Few readers

• How are you protecting my credit card information?

  We never take your credit card information. We partner with third party payment providers like Wyre for processing credit card payments. Depending on your country of location, you will have different payment options. See, for example, Wyre’s privacy policy here.Few readers

• How do I send my items from Polygon (a.k.a the blockchain network Skyweaver uses) to Ethereum mainnet?

  Your Sequence Wallet uses the same address (the series of numbers at the top of your wallet: 0x…) for both Polygon and Ethereum. However, in order for your Polygon items to appear on the Ethereum mainnet—you must move them. This is called bridging between networks and it incurs a network fee (or what’s known as a gas fee). Normally this “bridge” can be performed in the Sequence Wallet and completed in 2 transactions. The first transaction is done on the Polygon network and can take up to 3 hourFew readers

• How can I unlock cards for free?

  Each match played at Skyweaver (Ranked and Conquest modes) earns you some XP. As you gain XP, you level up and unlock Base cards on Skypass for free. You will also unlock Starter Decks along with the different Heroes that will help you begin your journey with deck-building. If you have Premium Skypass, you can unlock base cards even faster! BFew readers

• Will Horizon ever ban cards in Skyweaver?

  No. Skyweaver cards are eternal, which means we will never ban cards. We rely on balancing to keep cards in-check, not banning nor rotating cards out of play.Few readers

• Are different card grades more rare than others?

  Yes. Golds are the most rare, Silvers are the second rarest, and Base cards are the least rare. All Base cards are unlocked through gameplay for free and are the easiest to obtain. Silver cards can be earned via Ranked Rewards (i.e. ranking highly on the leaderboard), winning on Conquest mode, as well as the Premium Skypass. All Gold cards are earned via Conquest (by winning 3 games in a row) to the exceptionally skilled players. Every week, a different set of unique cards will be avaFew readers

• Does your payment provider take credit cards? Which ones?

  Yes it does, however, please be aware that not all credit cards may be compatible. Successful transactions also depend on your bank policies. Please see our payment providers’ respective websites for information about payment methods. Payment Options? Ramp Support Center Payment Options? Wyre Support Center If you have any issues processing your payment, please contact these third party payment providers first.Few readers

• I received a code for a Genesis Card during Private Beta or at a convention (such as TwitchCon). How can I redeem this code?

  No redemption necessary. We already flagged your account when you entered the code on the back of the card; and we will deposit a card into your account automatically in Open Beta. To note: your reward won’t be called a “Genesis” card, since we’ve renamed some things. You’ll receive a tradable Silver card :)Few readers